Payment Policy

Auto-add PUPILDO Money

PUPILDO Money includes gift cards issued by Razorpay Technologies Private Limited which are usable on the PUPILDO application in accordance with (“Gift Card Terms”). You agree to be bound by these Terms while using the ‘Auto-add PUPILDO Money’ feature on the pupildo application.

Billing cycle: The auto-add amount for PUPILDO Money will be charged to your payment method whenever your PUPILDO Money goes below the threshold amount set by you at the time of enabling ‘Auto-add PUPILDO Money’. The details about your ‘Auto-add PUPILDO Money’ plan are indicated on the ‘Money’ page under the ‘Profile’ section of the PUPILDO application.

Payment methods: To use the ‘Auto-add PUPILDO Money’ feature you must provide at least one payment method (credit card/debit card or UPI). Only the payment method used to enable ‘Auto-add PUPILDO Money’ will be used to top-up PUPILDO Money. In case of payment failures, due to any reason, we will attempt to auto-add PUPILDO Money a maximum of five (5) times, after which should all payment attempts fail, the ‘Auto-add PUPILDO Money’ feature will be disabled and you will have to re-enable it from the ‘Money’ section of the PUPILDO application.

Updating your payment methods: You cannot update your payment method on an existing ‘Auto-add PUPILDO Money’ mandate. In order to update the payment method, you will have to cancel the existing mandate and re-enable using the desired payment method.

Cancellation: You can cancel the ‘Auto-add PUPILDO Money’ feature at any time, and you will continue to have access to the remaining PUPILDO Money for use on the PUPILDO application till complete utilisation; or four (4) years from the date of PUPILDO Money being added, whichever is earlier. PUPILDO Money added cannot be transferred to a bank account under any circumstances. No refunds or credits are provided for any PUPILDO Money added via the ‘Auto-add PUPILDO Money’. To cancel, you will have to go to the "Money" page on the PUPILDO application and follow the instructions to stop the ‘Auto-add PUPILDO Money’ feature. If you stop the ‘Auto-add PUPILDO Money’ feature, after the instruction is sent to your bank, PUPILDO Money will be auto-added and subsequent mandates will be cancelled.

You authorize PUPILDO to communicate with you, through emails, in connection with the ‘Auto-add PUPILDO Money’ feature.

You agree that PUPILDO will not be liable for any losses or damages suffered by you on account of your use of ‘Auto-add PUPILDO Money’ feature, including as a result of any fraud in connection with ‘Auto-add PUPILDO Money’ feature using your payment method.